Privacy Policy

Privacy Policy

Last updated: 1-2026

This Privacy Policy describes how DuctArmor (“DuctArmor,” “we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website at https://www.ductarmor.com, contact us, or use our services.ductarmor+2

By using our website or providing your information to us, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Contact information: Name, mailing address, service address, email address, phone number, and other details you provide when you contact us, request a quote, or become a dealer.messagedesk+2

  • Service information: Details about your property and duct system, photos or videos you share, and information about the services you request.

  • Account and dealer information: Login credentials and profile details if you access our dealer portal or other restricted areas of the website.[ductarmor]​

  • Usage data: Information about how you access and use the website, such as IP address, browser type, device information, pages visited, referring pages, and time spent on pages.

  • Cookies and similar technologies: We may use cookies and similar tools to remember your preferences and analyze how our website is used.termly+1

2. How We Collect Information

We collect information in several ways:

  • Directly from you when you:

    • Fill out a contact form or request a quote

    • Call, email, or text us

    • Register or log in as a dealer

    • Sign up to receive SMS, email, or other communications

  • Automatically through:

    • Cookies, log files, analytics tools, and similar technologies when you visit or interact with our website.termsfeed+1

3. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide services: Respond to inquiries, schedule inspections, connect you with a local DuctArmor dealer, and perform duct restoration or related services.ductarmor+2

  • To communicate with you: Send confirmations, updates, appointment reminders, service recommendations, and customer support messages.

  • SMS communications: Send text messages regarding your inquiries, service updates, appointment reminders, and occasional promotional messages, in accordance with your consent and applicable law.mailchimp+2

  • To operate and improve our website: Monitor and analyze usage, troubleshoot issues, and enhance the website experience.

  • To protect our business: Detect and prevent fraud, abuse, or security incidents, and comply with legal obligations.

We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without providing you with additional notice or obtaining your consent where required by law.terms+1

4. SMS/Text Messaging

If you provide your mobile phone number and opt in to receive SMS/text messages from DuctArmor, you agree to receive text messages related to:

  • Your requests for information or quotes

  • Dealer referrals and contact information

  • Service updates and appointment reminders

  • Occasional promotional or educational messages about DuctArmor products and services

Key terms:

  • Message frequency may vary.

  • Message and data rates may apply depending on your mobile plan.

  • You can opt out at any time by replying STOP to any message. You may also reply HELP for help.opus1+2

We use third‑party providers (such as SMS gateways or platforms) to deliver these messages, and they will process your phone number and message content solely to provide this service on our behalf.[messagedesk]​

5. Legal Basis for Processing (If Applicable)

Where required by applicable law (for example, in certain jurisdictions), we rely on one or more of the following legal bases:

  • Your consent, including for SMS and marketing communications

  • Performance of a contract or steps taken at your request before entering into a contract

  • Compliance with legal obligations

  • Our legitimate interests, such as improving services and ensuring website security

6. How We Share Your Information

We may share your information in the following situations:

  • With local DuctArmor dealers: To connect you with the nearest certified dealer who can contact you to discuss your duct concerns and provide services.ductarmorwt+1

  • With service providers: With trusted third‑party vendors that assist us in operating our website, sending communications (including SMS), processing payments, providing analytics, or performing other business functions, under appropriate confidentiality and security obligations.termsfeed+1

  • For legal and safety reasons: When required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of DuctArmor, our customers, or others.

  • In a business transfer: In connection with a merger, acquisition, asset sale, or other corporate transaction, your information may be transferred as part of the assets.

We do not sell your personal information or share it with third parties for their own independent marketing purposes.[messagedesk]​

7. Cookies and Analytics

We may use cookies and similar technologies to:

  • Remember your preferences and settings

  • Understand how visitors use our website

  • Improve functionality and performance

You can usually set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the website may not function properly.termly+1

We may also use third‑party analytics tools to help us understand website traffic and usage trends. These providers may collect information about your use of the website over time and across different websites.

8. Data Retention

We retain your information for as long as necessary to:

  • Provide services and fulfill the purposes described in this Privacy Policy

  • Comply with our legal obligations

  • Resolve disputes and enforce our agreements

When information is no longer needed, we will take reasonable steps to delete or de‑identify it, subject to any legal or regulatory requirements.termsfeed+1

9. Data Security

We use commercially reasonable physical, technical, and administrative safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.messagedesk+1

10. Your Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, such as:

  • Accessing the personal information we hold about you

  • Requesting corrections or updates to your information

  • Requesting deletion of your information, subject to legal exceptions

  • Opting out of marketing communications, including SMS and email

You can exercise these rights by contacting us using the information provided in the “Contact Us” section below. For SMS, you can opt out at any time by replying STOP to any message.

11. Third‑Party Links

Our website may contain links to third‑party websites, dealer sites, or resources that we do not control. This Privacy Policy does not apply to those third‑party websites. We encourage you to review the privacy policies of any sites you visit.ductarmor+2

12. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.termly+1

13. State‑Specific Notices (If Applicable)

If you are a resident of certain U.S. states (such as California, Colorado, Virginia, or others with privacy laws), you may have additional rights under applicable state privacy laws, including rights to access, delete, or restrict certain uses of your personal information. We will honor those rights as required by law.10dlc-privacy-policy-template.mytcrplus+1

To exercise these rights, please contact us using the information below and indicate your state of residence.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will update the “Last updated” date at the top of this page. Your continued use of the website after any changes means you accept the updated policy.terms+2

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

DuctArmor
1233 N Cedar St, Unit 26
Owasso, OK 74055
Phone: 1‑800‑637‑1773
Email: info@ductarmor.com